The best way to contact us to is to use our automated chat, which you can find in the bottom corner of every page on this site.

Someone will be there to answer you between 8am and 6pm GMT Monday to Friday and 10am and 4pm at weekends. If nobody is available, we will take your details and get back to you within 48 hours. 

+441138683726 (General Enquiries Only)

If you'd prefer to, you can email us at support@wavespas.com

Products may be returned within 14 working days in the exact condition received and in the original packaging. If the spas are returned in a used / damaged condition, they will not be accepted and will be returned to sender. Each spa will be thoroughly checked prior to dispatch. Please contact support@wavespas.com before returning.

All Wave Spas come with a 12 month warranty on the control unit and a six month warranty on the cover and liner. In the unlikely event that you do have issues with your Wave Spa, we will try to help you with troubleshooting in the first instance followed by repairs. If we are unsuccessful, we will move to replacing any damaged parts or the whole spa. 

For all press, marketing & affiliate enquiries please contact our customer services team, we are always keen to further develop relationships with affiliate businesses so please don't hesitate to get in contact if you have any queries.